Frequently Asked Questions

 

  1. Q-Why sell on the Internet?
  2. A-When you list your item on the Internet, it reaches millions of potential buyers. With this huge global customer base, you have an excellent chance of finding more than one potential bidder who are interested in your particular item. The laws of supply & demand make your item alot more valuable.
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  4. Q-How does it work?
  5. A-You simple drop off your merchandise with us at our South Virginia St. location.
  6. Market Direct Exchange will then:
  7. 1- Evaluates your item and provides you with a current market value of your item.
  8. 2-Takes high quality digital photos of your item.
  9. 3-Provides a detailed description of the item.
  10. 4-Create an attractive auction listing for your item on eBay or AuctionArms website.
  11. 5-Track the auction & answer any questions from potential buyers.
  12. 6-Process payment when auction closes.
  13. 7-Package & ship the item to its new owner.
  14. You come back in one to three weeks and collect your check!
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  16. Q-What type of items can I sell?
  17. A-Market Direct Exchange accepts all types of merchandise from jewelry and clothing to sporting goods and firearms. For a more detailed list check out the What I Can Sell page.
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  19. Q-Our my items kept safe before they sell?
  20. A-Yes all items are secured in a climate controlled fully insured facility. Once the item is sold it is shipped to the buyer fully insured.
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  22. Q-Is it legal to sell firearms on the Internet?
  23. A-Yes, Market Direct Exchange follows strict guidelines from AuctionArms.com as well laws from the ATF. All firearms must be shipped and received by a licensed firearm dealer. Check out the Firearm Page for more details.
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  25. Q-How much does it cost?
  26. A-In most cases it doesn't cost you anything to have Market Direct Exchange list your items for sale. We will deduct our commission & Internet auction/payment fees then give you a check for the balance. Commissions & fees vary depending on the realized price of the item & style of auction choosen you customer. Learn more on the Fees & Terms Page.
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  28. Q-What if my item does not sell?
  29. A-You have the option re-listing the item, pick the item up or we can donate it to a charity.
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  31. Have more questions? Send us an email: customerservice@marketdx.com
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